FACILITIES AND INFRASTRUCTURE MAINTENANCE CONTACT CENTRES
The FAIM Contact Centres provide a breakdown logging and preventative maintenance facility to asset managers. These Contact Centres aim to improve the efficiency, effectiveness and responsiveness of operations at the various facilities. The FAIM Solution assists owners and maintenance teams in improving turnaround times on breakdowns, and ensures adherence to preventative maintenance programmes and compliance with relevant standards. A user-friendly web-based application with a real-time reporting dashboard give asset managers control over the performance of their assets.
ETHICS & FRAUD HOTLINE
Advance Call’s Ethics & Fraud Hotline is certified by The Ethics Institute as a Safeline-Ex service provider and assists organisations in combating fraud and corruption by providing a dedicated safe report line, as well as awareness material and training. The Ethics & Fraud Hotline is available 24/7 and provides employees, customers, suppliers, service providers and other interested parties with various channels of communication to disclose fraud, corruption, theft, misconduct or any other unethical behaviour or practice.